Do you plan to organize a development program, but have difficulties with objective needs assessment? Do you have some assumptions on the performance of your colleagues, but have never seen them in real-life situations? Do you have a field force team, whose objective assessment means an outstanding challenge? A Development Center can be the proper solution to you.
A DEVELPOMENT CENTER provides you with the opportunity to observe your colleagues in a series of diverse and challenging exercises, allowing you to discover their potentials as well as their areas of improvement. With the DC method, we can evaluate how much the evaluated person is able to put the behavioural rules of certain competencies into practice, and to perform them as expected under conscious, predefined conditions. Thus, we get a realistic picture about the person’s level of skills, excluding other conditions of optimal performance. In each case, DC exercises and the assessment criteria align to the measured competencies and job requirements.
By the end of the process stakeholders will be given a general summary & evidence based evaluation (HR, line-manager) and individual report & feed-back (participants)
Areas of Application:
- Talent Managerment
- Sales & Customer Service Development
- Coaching processes
"On the basis of our now two-year long relationship with Develor, I would describe the company using the following two attributes: professionalism and partnership. Professionalism: well-prepared and credible trainers offering excellent support in arranging various events. Partnership: Joint cooperation in specifying the necessary steps to be taken."
“ We have started co-operation with company Develor on our company wide project Safety Culture Change. DEVELOR was the most knowledgeable source on the market, that we have found. DEVELOR served as external consultant to our changes. We had also internal consultants as well as we hired well selected managers. Overall the project turned out in a great success. Therefore, I am personally recommending DEVELOR for consulting projects in Safety area. “
- "Prvá stavebná sporiteľňa has already cooperated with Develor on several development subjects. Again and again, we are getting convinced of their professional approach focusing not only on presentation of the given subject in trainings. We appreciate inspirational communication while preparing the trainings, delivery of the trainings, but also subsequent outputs and recommendations for the next steps to be taken.In 2009 and 2010 we cooperated with Develor on training of our managerial staff to be ready for the assessor’s role in the framework of MbO launching in our company. We appreciate a lot the cooperation with Mrs Kinga Novotná and the trainer Mrs Martina Georgievová in the preparation of the trainings. During the first stage, they helped us to train the managers for 'MbO goal setting' for the team as well as for the individuals. In the trainings, Mrs Georgievová managed to make participants understand the principle of 'goal cascading' as well as to learn it using examples of their own practice. In the subsequent workshop, the trainer took the role of the host, helping the future assessors to discuss main issues, to answer individual questions and to unify different opinions and approaches. In the next training held just before MbO assessment interviews, Mrs Georgievová was practicing with the managers not only the preparation and realisation of the assessment interviews, but also speaking about respective stumbling blocks waiting for the assessors. After carrying out the assessment process in the company, Kinga Novotná and Martina Georgievová helped us to implement and to evaluate the MbO assessment process using a questionnaire for the assessors as well as for the assessed employees. Their tips, comments and survey outputs helped us to carry out changes that were subsequently implemented in our assessment system.We appreciate Develor’s complex approach and seeing the things through to the end, their effort to evaluate the effectiveness of the cooperation being also commendable."
"The cooperation between Robert Bosch Elektronika Kft. and Develor Zrt. (as well as its legal predecessor, Door Training CE Kft.) has existed since 2003. In the past 10 years we have trusted Develor and its trainers with the delivery of the following training programs: Mastershift Management program, Insights Discovery © - Personal efficiency, Conscious Communication, Presentation Skills. One of the outstanding programs is the Mastershift Management program, where 110 Shift Managers and approx. 30 Foremen participated. The success of the program is proven by the enthusiastic participation of our colleagues, the prominent evaluation, and the efficiency of the training, meaning the successful application of the acquired knowledge. During the 3rd module team coaching was integrated into the program, and through processing the individual cases our colleagues became committed to improvement and to applying new solutions in their own fields. Trainers are credited for always delivering tailor-made training programs with innovative elements following a thorough diagnosis, thus passing on that practical knowledge and attitude to our colleagues that make them successful in their work."
"A comprehensive development program of the company Develor Slovakia for the call centre operators had a positive impact on increasing the quality of the provided services and markedly strengthened the selling skills of our operators. The trainings tailored to the needs of our operators reflected concrete experience of trainers of the company Develor Slovakia in the insurance business and the telephone sales and services. We will gladly use their training and coaching services in future, as well."
“…With the present reference I would like to express our satisfaction with our cooperation with Develor Bulgaria. Our contacts with the company began in 2010 when Merck Bulgaria hired consulting company, Develor for conducting different training programs for employees’ development in sales, communication and relationships with clients. Training programs were continued during 2011… As a result of the program my team substantially changed their work approach and way of communication with their colleagues from other departments. They started achieving their goals more easily and finding the shortest way to clarify work cases. The training contributed also for the significant change in the team itself – communication is clear and concrete, team spirit is visible and there is initiative for taking responsibilities…”