CAPTain Online is a continuously improved test system, which – by meeting the highest professional standards – efficiently supports the work of corporate HR professionals, adds value to the efforts of training consultants and helps employees in better understanding and developing their competencies.
CAPTAIN ONLINE measures the individual’s behavioural attitudes and interests as they affect his performance at work along 38 parameters. Moreover, the test takes into consideration the appropriate circumstances and different needs of the given positions. As a criterea-oriented test system, the test compares the results of the individuals to a pre-defined criteria system, the so-called Optimal Job Profile and indicates the level of similarity with a so-called Profile Coefficient number. In addition to the self-evaluation analysis, CAPTain Online also contains the additional optional function “CAPTain Online Subjective“. It shows how the test persons perceive their abilities and behaviour, which – in comparison to the objective part of the test – provides information to the self-awareness of the person.
By the end of the program stakeholders will be given a general summary & action plan (HR, line-manager) and individual report & feed-back (participants).
Areas of Application:
- Recruitment & selection
- Training & Development
- Talent Managerment
- Succession Planning
- Job Analyzis
„Zentiva a.s. cooperates with Develor since middle 2005 winning in a regular tender. The cooperation is focused on managerial courses (leadership) and basic competences (communication, goal orientation) of sales representatives and product managers. The courses were realized by Develor according to Zentiva’s assignment which came out of its educational program. Quality of the course content same as professional level of delivering were always evaluated positively by participants especially because of interactive methods and practical application.
Trainers were flexible in using languages realizing courses in foreign subjects of Zentiva a.s. because the courses were delivered not only in Czech and Slovakia but also in Baltic countries and Romania. Besides professional knowledge we appreciate also very helpful approach of Develor’s management and individual trainers.“
"The Matra Power Plant has contracted Develor Consulting Ltd. in the spring of 2012 for the development and delivery of a comprehensive training concept for both top and mid level managers, for altogether 2300 employees.
Strengthening workplace safety and shaping a safety conscious attitude have been set as objectives, in accordance with the guidelines and recommendations of the RWE AG headquarters. Develor Consulting has submitted a proposal based on a completely new approach, emphasizing interactivity and involvement. This attractive offer with its novel suggestion for achieving behavioral and attitude change has preceded all its competitors in every aspect.
The 105 days training program has been delivered in 26 days by a team of experienced and professionally qualified team of 5 trainers, exceeding each of their strict propositions to the satisfaction of each employee and manager.
During the course of the four-hour intensive and efficient training programs they engraved such symbols in the minds of our employees that have immediately been integrated into their everyday work... Ou Company is completely satisfied with the development and delivery of the training program. Our partner, Develor and its staff have fully complied with their plans."
“We started to cooperate with the Develor company in April 2010, when we selected it from among several companies, which we addressed with the aim to increase the service level of our contact centre operators. We decided to choose their services based on a comprehensive approach proposed by them, which exceeded our original expectations and professionally reacted to our needs. Within the carried out development program, there were efficiently combined several approaches, e.g. in determination of the initial situation – an analysis of recordings of the contact centre, in the proper implementation of the program – a practically oriented training, mystery calling, individual coaching of operators and an application workshop as a supportive tool for introduction of new procedures in the practice. Develor subsequently formulated practical measures of a systematic character, which reflected the identified needs – from application of the legislation in force to adjustment of standards for operators and elaboration of the contact centre's methodology of work, which we applied in practice.
The trainers and consultants were professionals, who helped us implement the proposed solution thanks to their committed and professional approach. Since we originally expected only the mere training, their commitment highly exceeded our expectations. Based on this experience and positive reactions of employees we have decided to cooperate with the Develor company in development of employees also in future."
"We selected Develor as our supplier to develop retail sales standards, training and mystery shopping for our stores. I appreciate that Develor really took time to listen to our needs and developed tailor-made programs for our company. Also, all trainers were proffesionals with substantial experience in sales.
What I value most on our co-operation with Develor is that after the project had finished, Develor helped us to develop in-house trainers through the series of TTTs and handed over to us custom made training materials. Thanks to this, we are currenlty able to satisfy 90% of our training needs ourselves.
... Well, let the results speak – after 2-year long co-operation with Develor our company scored number 1 position in customer care and sales skills in an independent study of sports goods retailers in the Czech Republic when we beated many internationally recognised brands."
"If I have to choose three key words which, in my opinion, describe Develor’s team as our partner, they would be flexibility, desire and engagement. We have worked together in projects related to increasing the efficiency of team work and the development of leadership skills. The thing that impressed me most was that they accept challenges and meet our expectations for specialty – specialty as a client, needs, and delivery. I recommend Develor as a partner in building leadership and managerial potentials and also in the development of team work skills."
“We have been cooperating with Develor in various areas of development over an extended period of time, be it the standard regular trainings for new hires , tailor-made development program for supervisors and trainers of our customer service center or the Insights program series adjusted to meet the specific needs of our wholesale account managers. I appreciate flexibility of the whole team when delivering consulting and training services but mainly the trainer’s experience from the real business world. The company is not afraid of entering new areas of development and is well adaptable towards conditions at the customer’s company. And last but not least… it is clear the training preparation is not just work but also fun for the trainers.”