Today, companies not only compete in the products and services market, but in the labor force market as well. The selection and retention of valuable colleagues is of fundamental imprtance, since if we loose them – beyond the mere expenditure of energy – the location and training of new colleagues can mean real ecnomic losses. Losses that most companies can not afford these days.
Develor’s RETANTION POWER THERMOMETER examines to what extent the company is able to keep its talents and key personnel. Our flexible questionnaire enables us to complete it with factors influencing the satisfaction, loyality, commitment and motivation of your employees. During the implementation we dedicate special focus on the proper communication of the survey, assuring not just the information-sharing, but also the involvement, thus gaining the trust of the colleagues. We also assure the organisation and professional coordination of questionnaire filling online and/or paper. At the end of the survey we prepare deteiled, comprehensive reports and define suggestions for development for the examined areas, which provides a reliable basis for futher action planning.
By the end of the program stakeholders will be given information on the comprehensive results of the survey and suggestions for development as well as support in the communication towards the employees and to the implementation of the action plans.
Areas of Application
- General climate and athmosphere in the company
- Before, during and after comprehensive changes
- Increasing number of signals of dissatisfaction in the organisation
- High fluctuation rate
“ In the preparatory phase preceding the training program, colleagues of DEVELOR got acquainted with the operational circumstances and specifics of our organization at various locations. As a result, the training programs later on carried a real added value for the participants because the preparation, empathy and the applied methodology made the trainers authentic. ”
"We have been cooperating with Develor based on a public tender, which was carried out in the first half of 2006. Develor succeeded in the areas of development of managerial skills, soft-skills and front-line development. Presently, we are also starting cooperation in the area of development of training skills of our internal trainers. We consider our cooperation in all areas as a high-quality and effective cooperation. Develor can fully satisfy our educational needs and bring a high added value, which in the end helps our colleagues in fulfillment of T-Mobile’s mission "To be the most recognized company in the area of service provision". We consider the following as Develor’s main assets:
- High quality of the offered trainers, their training skills and personal experience from practice
- High quality of training contents and the used educational methods, above all the "tailored" case studies and role plays and the used film extracts."
„During the year 2010 ING Pension funding organized a series of trainings for a part of its employees and agents. Our only partner in this project was Develor Bulgaria. ...
My impressions with Develor are from our joint work on the preparation of the program application documents, setting up training goals, their realization and the finalization of the project. Our initial expectations changed during the process of needs analysis. Our Develor partners extremely skilfully expanded our horizons and managed to mark specific areas where we should focus our efforts. Trainings were focused on practice and diversity of situational modules. They were delivered by three Develor trainers. Except for my excellent impressions by Todor Todorov, I can confirm my colleagues’ high appraisals for the other trainers.
We still discuss the Insights profiles which every participant received even a year after the training. I would like to express my high appraisal for the entire project and for [how they] managed to help us see more clearly our boundaries on specific elements which to put on their right place, and most of all for that today we have the knowledge how to manage our sales and expectations.”
"Develor cooperates with us in the area of training programs for employees supporting culture change across Sony Central European region. Since the start of our cooperation, they have worked with us on both training design and delivery and demonstrated professionalism, innovative approach and high quality training skills. We have also engaged them in several teambuilding events that helped us to build good team spirit among our staff who provided very positive feedback after each event. We are looking forward to our further cooperation with them."
"The assignment was about to attain the Customer Satisfaction Survey; screening 90 companies, from 18 countries in 10 languages; and to prepare valuable feedback analysing both qualitative and quantitative. Develor is used to run surveys measuring the Satisfaction, Engagement, Motivation or Retention levels. Therefore, we felt it had the necessary capacity and knowhow to meet our expectations.
In their proposal, the following items were very important and attractive to Lexmark:1. Timely delivery, 2. Professional pricing, 3. Enhanced technology approach, 4. One single contact for all languages. … Having closed the project Lexmark can conclude that Develor has performed according to the expectation. The project was managed well; the short time was kept all along the project. … We would gladly recommend them for Satisfaction Monitoring Survey. Meanwhile Lexmark has even begun to cooperate with Develor on other areas in training & consultancy."
"This year we have started our cooperation with Develor on our company’s program aimed at improvement of managerial skills of our shift leaders in production via Mastershift Academy. The role of the shift leaders for our company is crucial. It depends on their motivation and their level of identification with company’s aims whether we will have enough satisfied and stabilized employees in production who will help us to fulfill our development goals. The shift leaders had very positively evaluated the development program, therefore we decided to offer similar type of education to their superiors – production line managers. And once again, we request the services of Develor, since we have been highly satisfied with their pro-active approach and ability to design the program in a way that it reflects the environment of our production company. We also appreciate the professional performance of the trainer and his interest to create a space for discussion of managers on various levels of management."