The program concentrates on fundamental knowledge and competencies which are required for managing people. Beyond unique processing of the situational leadership based on Develor life-cycle model the participants will be familiar with the classic and latest methods of motivation with the help of company-specific case studies and exercises.
WE CAN LEAD INTUITIVELY OR CONSCIOUSLY, we can behave towards our colleagues pursuant to our personality or their professionalism and motivation. The intuitive leadership style is often relevant, however the managers, who choose the leadership methods and styles that are convenient for their subordinates, are more successful in the long-term.
THE PROGRAM MAKES MANAGERS aware of the direct impact of the individual performance on the company’s output and it presents how they should take effect on these elements. The situational leadership model, which serves as the major element of the course, built on the employee life-cycle model of Develor. It reveals which element of the situational leadership model is the most effective in certain stages of the lifecycle.
THE ACQUAINTED LEADERSHIP STYLES are deepened by lifelike case studies; moreover these are practiced and fine-tuned by client-specific situational exercises. Beyond processing the four elements characteristic of the situational leadership, we also pay special attention to the practical assimilation of motivation’s classic model, and to the familiarization of newest theory and applicability of the internal motivation.
By the end of the program participants will be able to consciously handle each subordinate, applying the appropriate leadership style and tools to reach the desired results. Moreover they effectively develop the competencies of their employees and motivate them to reach high performance.
Potential follow-up courses
- Motivation 3.0 – The inner strength
- Leadership Coaching
- Managing Remote Teams
- Insights Personal Effectiveness
- Insights Colourful Leadership
„Selling generic products on highly competitive market demands an intelligent approach. As many other generic pharmaceutical companies it was Zentiva’s dream: satisfied customers’ needs, high - end affordable product, and the best human resources. Insights Discovery has made it true. Develor’s tool has helped Zentiva medical and sales representatives to go to extraordinary lengths to assist company clients. Insights Discovery transformed our employees’ sensitivity for customer needs into passion for customer service exceptional quality.”
"Develor has prepared for our retail people a complex development program. This program included Insights typology, customer orientation, sales skills and trainings for managers. We appreciate mainly the professional approach of the trainers who can attract the audience very naturally. Each training was prepared according to needs assessment of the group and according to the feedback from the previous trainings. The theory and practice in the training was well balanced, it wasn’t trainer’s monologue but very riveting and interactive dialogue with the participants. Basic knowledge and skills were practiced in case studies. Preparation, realization and also evaluation of each training was on high level. We are satisfied with communication and flexibility of cooperation with Develor."
“ In the preparatory phase preceding the training program, colleagues of DEVELOR got acquainted with the operational circumstances and specifics of our organization at various locations. As a result, the training programs later on carried a real added value for the participants because the preparation, empathy and the applied methodology made the trainers authentic. ”
“After various trainings carried out by several companies I was wandering whether this would again be wasted time, a training for training, whether it will bring anything to its attendants. I had a feeling that it is often difficult to apply the provided information or use it in the real work. This is also why it was always difficult for me to decide whether I will attend a training and spend time there. However, after attending trainings of Develor I must confirm that they belonged to those, which in my opinion enriched and developed employees' view of themselves, their colleagues and business partners and also positively affected their work habits. Apart from the training's content, the trainer also constitutes a very important part of the training. Develor proved to be good in this as well. Simply said it did not disappoint us."
"A comprehensive development program of the company Develor Slovakia for the call centre operators had a positive impact on increasing the quality of the provided services and markedly strengthened the selling skills of our operators. The trainings tailored to the needs of our operators reflected concrete experience of trainers of the company Develor Slovakia in the insurance business and the telephone sales and services. We will gladly use their training and coaching services in future, as well."
"Our relationship with Develor began 3.5 years ago. They have provided us with high quality, customer-oriented service ever since. This not only refers to their classical “soft” skill training courses, but also to “combined profile” programs such as their workshops based on economization. Following the training, the decrease of our inventory was noticeable even in terms of hard numbers. And this positive effect was lasting."